ANALISIS TINGKAT KEPUASAN KARYAWAN PADA PT. ICI PAINTS INDONESIA
Abstract
This study aims to assess the level of job satisfaction among employees at PT ICI Paints Indonesia. The research used a descriptive quantitative method by distributing online questionnaires to 18 respondents. The instrument consisted of 16 items covering compensation, work relationships, facilities, training, and rewards. The results show an actual score of 831 out of an ideal score of 1,440, resulting in a satisfaction percentage of 74.30%. According to Sugiyono’s criteria, this falls into the “high” category, indicating that most employees are satisfied. However, areas such as rewards, training, and work facilities still require improvement.
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