JURNAL ADMINISTRASI BISNIS INTERNASIONAL

ANALISIS KEPUASAN KERJA KARYAWAN BAGIAN PATROLI PADA PT MARGA MANDALASAKTI

Arlita Pradya Utami — 2023-11-24

This study aims to analyze the level of job satisfaction and the influencing factors among employees at PT Marga Mandalasakti, a toll road management company under Astra Infra. In an era of global competition, job satisfaction plays a crucial role in supporting employee productivity and loyalty. The research was conducted using a descriptive quantitative method through questionnaires distributed to 18 patrol unit employees. The results indicate that the overall level of job satisfaction falls into the "high" category, with an average score of 74.22%. The most satisfying aspects include salary, benefits, job security, and coworker relationships, while daily work routines and career development opportunities still require improvement. These findings provide valuable insights for company management to strengthen strategies that enhance job satisfaction, ultimately supporting employee performance and long-term loyalty

ANALISIS KEPUASAN MAHASISWA POLITEKNIK LP3I JAKARTA

Aqilla Zhahra Azhari — 2023-11-24

This study aims to analyze the level of student satisfaction with various campus service aspects at Politeknik LP3I Jakarta, including administrative services, campus facilities, security, and the comfort of the learning environment. A descriptive quantitative approach was used with a survey method through closed questionnaires. A total of 50 respondents were selected using purposive sampling, having completed at least two semesters. The analysis results show that student satisfaction falls into the high category with a percentage of 72.96%. The most satisfying aspects include academic information services and soft skills development programs, while internet access and computer laboratory facilities received relatively lower scores.

ANALISIS TINGKAT KEPUASAN KARYAWAN PADA PT. ICI PAINTS INDONESIA

Subhi Muhammad Yasin — 2023-11-24

This study aims to assess the level of job satisfaction among employees at PT ICI Paints Indonesia. The research used a descriptive quantitative method by distributing online questionnaires to 18 respondents. The instrument consisted of 16 items covering compensation, work relationships, facilities, training, and rewards. The results show an actual score of 831 out of an ideal score of 1,440, resulting in a satisfaction percentage of 74.30%. According to Sugiyono’s criteria, this falls into the “high” category, indicating that most employees are satisfied. However, areas such as rewards, training, and work facilities still require improvement.