PENGARUH SELF EFFICACY, PERFORMANCE EXPECTANCY, EFFORT EXPECTANCY, DAN SOCIAL INFLUENCE TERHADAP NIAT PENGGUNAAN E-WALLET PADA UMKM KECAMATAN GEMOLONG

Authors

  • Muhammad Celebastian Sugiarto Universitas Muhammadiyah Surakarta
  • Imronudin Universitas Muhammadiyah Surakarta

DOI:

https://doi.org/10.34127/jrlab.v13i3.1242

Keywords:

Effort Expectancy, E-Wallet, Self Efficacy, Performance Expectancy, Social Influence

Abstract

The purpose of this study is to analyze self-efficacy, performance expectancy, effort expectancy and social influence on the behavioural intention of MSME players in Gemolong Subdistrict to adopt e-wallet. This study uses quantitative research methods, more than 200 questionnaires were distributed to MSME players in Gemolong Subdistrict and 170 were responded obtained to assess the reliability and validity of the instrument. This study uses Partial Least Square Technique using SMARTPLS app. This study found that self-efficacy has a significant influence into e-wallet behaviour intention, the performance expectancy variable found has a significant influence into behaviour intention of e-wallet, the effort expectancy variable wasn’t have significant influence into behavioural intention of e-wallet, and social influence variable found that have a significant influence on behavioural intention of e-wallet.

References

Abbasi, G. ., Sandran, T., Ganesan, Y., & Iranmanesh, M. (2022). Go cashless! Determinants of continuance intention to use e-wallet apps: a hybrid approach using PLS-SEM and fsQCA. Technology in Society, 68(6).

Abdullah, N., Redzuan, F., & Daud, N. A. (2020). E-wallet: Factors influencing user acceptance towards cashless society in Malaysia among public universities. Indonesian Journal of Electrical Engineering and Computer Science, 20(1), 67–74. https://doi.org/10.11591/ijeecs.v20.i1.pp67-74

Alalwan, A. A., Baabdullah, A. M., Rana, N. P., Tamilmani, K., & Dwivedi, Y. K. (2018). Examining adoption of mobile internet in Saudi Arabia: Extending TAM with perceived enjoyment, innovativeness and trust. Technology in Society, 55(5), 100–110. https://doi.org/10.1016/j.techsoc.2018.06.007

Alfany, Z., Saufi, A., & Mulyono, L. E. H. (2019). The Impact of Social Influence, Self-Efficacy, Perceived Enjoyment, and Individual Mobility on Attitude toward use and Intention to use Mobile Payment of OVO. Global Journal of Management and Business Research: E Marketing, 19(7), 1–8.

Behr, D. (2017). Assessing the use of back translation: the shortcomings of back translation as a quality testing method. International Journal of Social Research Methodology, 20(6), 573–584. https://doi.org/10.1080/13645579.2016.1252188

Černikovaitė, M. (2019). The impact of Influencer marketing on consumer buying behavior in social networks. International Scientific Conference, 16(10), 805–812. https://doi.org/10.3846/cibmee.2019.082

Chao, C. M. (2019). Factors determining the behavioral intention to use mobile learning: An application and extension of the UTAUT model. Frontiers in Psychology, 10(7), 1–14. https://doi.org/10.3389/fpsyg.2019.01652

Chawla, D., & Joshi, H. (2019). Consumer attitude and intention to adopt mobile wallet in India – An empirical study. International Journal of Bank Marketing, 37(7), 1590–1618. https://doi.org/10.1108/IJBM-09-2018-0256

Chen, Y. M., Hsu, T. H., & Lu, Y. J. (2018). Impact of flow on mobile shopping intention. Journal of Retailing and Consumer Services, 41(March), 281–287. https://doi.org/10.1016/j.jretconser.2017.04.004

Esawe, A. T. (2018). Using zakat to build the resilience of communities to disasters: evidence from Egypt. USING ZAKAT TO BUILD THE RESILIENCE, 1–26.

Esawe, A. T. (2022a). Exploring Retailers’ Behavioural Intentions Towards Using M-payment: Extending UTAUT with Perceived Risk and Trust. Paradigm: A Management Research Journal, 26(1), 8–28.

Esawe, A. T. (2022b). Investigating the Dynamic Relationship Between Social Distancing Restrictions and the Adoption of Mobile Money Services in the Middle East: A Panel Data Analysis. Paradigm: A Management Research Journal, 1–19.

Esawe, A. T., & Elwkeel, E. M. (2020). Managing the Digital Transformation, Strategic Management, and Tactical Actions to Implement GFMIS: an Egyptian case study. Journal of Management Research, 38(3), 63–83. https://doi.org/10.21608/jso.2020.223966

Esawe, A. T., Esawe, K. T., & Esawe, N. T. (2022). Acceptance of the learning management system in the time of COVID-19 pandemic: An application and extension of the unified theory of acceptance and use of technology model. E-Learning and Digital Media, 1–29.

Fagan, M. H. (2019). Factors Influencing Student Acceptance of Mobile Learning in Higher Education. Computers in the Schools, 36(2), 105–121. https://doi.org/10.1080/07380569.2019.1603051

Fauziah, S. A., & Ashfiasari, S. (2021). Pengaruh Social Influence dan Self-efficacy Terhadap Intention to Use Mobile Payment System Pada Pengguna E-wallet. Jurnal Ekonomi, Manajemen, Bisnis Dan Sosial(Embiss), 1(4), 307–317. https://embiss.com/index.php/embiss

Flavian, C., Guinaliu, M., & Lu, Y. (2020). Mobile payments adoption – introducing mindfulness to better understand consumer behavior. International Journal of Bank Marketing, 38(7), 1575–1599. https://doi.org/10.1108/IJBM-01-2020-0039

Gholami, R., Ogun, A., Koh, E., & Lim, J. (2010). Factors affecting e-payment adoption in Nigeria. Journal of Electronic Commerce in Organizations, 8(4), 51–67. https://doi.org/10.4018/jeco.2010100104

Gupta, K. ., Manrai, R., & Goel, U. (2019). Factors influencing adoption of payments banks by Indian customers: extending UTAUT with perceived credibility. Journal of Asia Business Studies, 13(2), 173–195.

Haryati, D. (2019). Fenomena Cashless Society pada Generasi Milenial dalam Menghadapi Covid-19. Business Innovation & Entrepreneurship, 3(1), 33–39. https://nextren.grid.id

Imam Ghozali, H. L. (2015). Konsep, Teknik dan Aplikasi Menggunakan Program SmartPLS. BPFE.

Klongthong, W., Thavorn, J., Thanabodypath, W., Dhammathattariya, P., & Chandrachai, A. (2020). The influence of entrepreneurial self-efficacy and innovation on firm performance: Evidence from thai startup firms. Humanities and Social Sciences Letters, 8(4), 450–463. https://doi.org/10.18488/JOURNAL.73.2020.84.450.463

Kwateng, K. O., Atiemo, K. A. O., & Appiah, C. (2018). Acceptance and use of mobile banking: an application of Utaut2. Journal of Enterprise Information Management, 32(1), 118–151.

Lestari, R. A. P., & Yulianto, A. (2017). Pengaruh Efikasi Diri, Lingkungan Sosial, Akses Kepada Modal, dan Kepemilikan Jaringan Sosial Terhadap Sikap Kewirausahaan Mahasiswa Program Studi Pendidikan Akuntansi Angkatan 2013 Universitas Negeri Semarang. Economic Education Analysis Journal, 6(3), 752–762.

Marheni, D. K., Candy, C., Putri, J. R., Marcelino, M., & Widyasari, D. A. (2022). Factors Determining College Students’ Intention to use E-Wallets. Almana : Jurnal Manajemen Dan Bisnis, 6(2), 265–274. https://doi.org/10.36555/almana.v6i2.1847

Prasetyo, A. A., & Ridwanudin, O. (2017). Pengaruh Personal Selling Terhadap Keputusan Berkunjung Di Jendela Alam. THE Journal : Tourism and Hospitality Essentials Journal, 6(2), 1077–1084. https://doi.org/10.17509/thej.v6i2.5518

Putra, D. A., & Pangestuti, E. (2018). Pengaruh City Branding “The Heart Of East Java” Pada Minat Berkunjung dan Keputusan Berkunjung. Jurnal Administrasi Bisnis2, 15(2), 1–20.

Raihan, T., & Rachmawati, I. (2019). Analyzing Factors Influencing Continuance Intention Of E-wallet Adoption Using Utaut 2 Model (a Case Study Of Dana In Indonesia). EProceedings of Management, 6(2).

Rita, P., Oliveira, T., & Farisa, A. (2019). The impact of e-service quality and customer satisfaction on customer behavior in online shopping. Heliyon, 5(10), e02690. https://doi.org/10.1016/j.heliyon.2019.e02690

Sugiyono. (2020). Metode Penelitian Metode Penelitian. Metode Penelitian, 43, 22–34.

Syifa, N., & Tohang, V. (2020). The Use Of E-Wallet System. International Conference on Information Management and Technology, 342–347.

Downloads

Published

2024-09-18