PENGARUH SCARCITY TERHADAP IMPULSE BUYING PADA PRODUK FASHION DALAM LIVE STREAMING TIKTOK MELALUI AROUSAL SEBAGAI VARIABEL INTERVENING
DOI:
https://doi.org/10.34127/jrlab.v14i2.1500Keywords:
Scarcity, Arousal, Impulse Buying, TikTok, Live StreamingAbstract
This study aims to explore the impact of implementing scarcity strategies on impulse buying behavior on TikTok live streaming, with the role of arousal as a mediating variable. The research method used is a quantitative approach with a survey design, which collects data from 97 TikTok users who actively purchase fashion products through live streaming. The data analysis techniques applied include path test and Sobel test to test the role of mediation. The research findings revealed that scarcity strategies exert a significant influence on emotional arousal and impulse buying, both directly and through the mediating role of arousal. Time and quantity scarcity strategies increase consumers' emotional arousal, which further drives impulse buying behavior. This study provides practical implications for marketers to effectively utilize scarcity strategies to increase consumer purchase decisions during live streaming, while providing insight into the role of arousal in the decision-making process. Future research is recommended to include additional variables, such as consumer trust or perceived value, to broaden the understanding of the factors that influence impulse purchases on other e-commerce platforms.
References
Ahmad Syauqi, Fauzi Arif Lubis, A. (2022). Pengaruh Cashback, Flash Sale, Tagline “Gratis Ongkir” Terhadap Impulse BuyingKonsumen Generasi Z Pada Shopee (Studi Kasus Mahasiswa Universitas Islam Negeri Sumatera Utara). JURNAL MANAJEMEN AKUNTANSI (JUMSI), 2, 309–324.
Amin, D. E. R., & Fikriyah, K. (2023). Pengaruh Live Streaming dan Online Customer Review terhadap Keputusan Pembelian Produk Fashion Muslim. Jurnal Edunomika, 07(01), 1–11. https://jurnal.stie-aas.ac.id/index.php/jie/article/view/8056
Chaffey, D., & Ellis-Chadwick, F. (2022). Digital Marketing Strategy, Implementation and Practice (8th ed.). Pearson. https://elibrary.pearson.de/book/99.150005/9781292400990
Chen, T. Y., Yeh, T. L., & Wang, Y. J. (2021). The drivers of desirability in scarcity marketing. Asia Pacific Journal of Marketing and Logistics, 33(4), 924–944. https://doi.org/10.1108/APJML-03-2020-0187
Chen, W.-K., Chen, C.-W., & Lin, Y.-C. (2023). Understanding the influence of impulse buying toward consumers’ post-purchase dissonance and return intention: an empirical investigation of apparel websites. Journal of Ambient Intelligence and Humanized Computing, 14(11), 14453–14466. https://doi.org/10.1007/s12652-020-02333-z
Fathia, N., & Vania, A. (2023). Impulsive buying behavior: scarcity impact of flash sale through arousal as mediating variable. Jurnal Mantik, 7(3), 1766–1777.
Ghifari, F. (2023). PENGARUH LIMITED QUANTITY SCARCITY DAN LIMITED TIME SCARCITY TERHADAP IMPULSE BUYING MELALUI AROUSAL SEBAGAI VARIABEL INTERVENING. AT-TAWASSUTH: Jurnal Ekonomi Islam, VIII(I), 1–19.
Ghozali, I. (2018). Aplikasi Analisis Multivariete SPSS 25 Edisi 9. In Semarang: Badan Penerbit Universitas Diponegoro. Badan Penerbit Universitas Diponegoro.
Goetha, S. (2020). Analisis Pengaruh Scarcity Message Terhadap Pembelian Impulsif dan Kaitannya dengan Kompetisi Konsumen Ritel di Kota Kupang. Inspirasi Ekonomi : Jurnal Ekonomi Manajemen, 2(2), 33–47. https://doi.org/10.32938/jie.v2i2.585
Goetha, S., Niha, S. S., & Fallo, A. (2024). Scarcity and Live Commerce Effects on Impulse Buying : Competitive Arousal in Kupang E-Commerce. 9(1), 45–55.
Guo, Y., Chen, X., & Wang, C. (2023). Consumer Information Search in Live-Streaming: Product Involvement and the Moderating Role of Scarcity Promotion and Impulsiveness. Sustainability (Switzerland), 15(14). https://doi.org/10.3390/su151411361
Hao, S., & Huang, L. (2024). The persuasive effects of scarcity messages on impulsive buying in live-streaming e-commerce: the moderating role of time scarcity. Asia Pacific Journal of Marketing and Logistics. https://doi.org/10.1108/APJML-03-2024-0269
Hashmi, H. B. A., Shu, C., & Haider, S. W. (2020). Moderating effect of hedonism on store environment-impulse buying nexus. International Journal of Retail and Distribution Management, 48(5), 465–483. https://doi.org/10.1108/IJRDM-09-2019-0312
Hazrini, N., Zahari, M., Nuraisyah, N., Azmi, N., Nur, W., Wan, I., Kamar-Bodian, A., & Othman, M. S. (2021). Impact of Live Streaming on Social Media on Impulse Buying. Asian Journal of Behavioural Sciences, 3(1), 13–23. http://myjms.mohe.gov.my/index.php/ajbs
Helda Widyarani Lutviari, Widodo, A., Silvianita, A., & Rubiyanti, N. (2024). Analysis of Factors Affecting Impulse Buying on Shopee and TikTok Live Shopping Platforms: A Conceptual Paper. International Journal of Integrative Sciences, 3(5), 403–414. https://doi.org/10.55927/ijis.v3i5.9346
Irawati, D., Triadinda, D., & Yani, D. (2022). Analisis SWOT Strategi Peningkatan Pelayanan Transportasi PT Kereta Api Indonesia (Persero). Journal of Business and Economics Research (JBE), 3(3), 300–305. https://doi.org/10.47065/jbe.v3i3.1855
Irwansyah, R., Listya, K., Setiorini, A., Hanika, I. M., Hasan, M., Utomo, K. P., Bairizki, A., Lestari, A. S., Rahayu, D. W. S., Butarbutar, M., Nupus, H., Hasbi, I., Elvera, & Triwardhani, D. (2021). Perilaku Konsumen. WIDINA BHAKTI PERSADA BANDUNG. https://repository.penerbitwidina.com/media/publications/335466-perilaku-konsumen-2b933b4d.pdf
Kotler, P., & Amsrtong, G. (2018). PRINCIPLES OF MARKETING. In Early Greek Mythography, Vol. 1: Texts (17th-Globa ed.). Pearson Education Limited. https://doi.org/10.1093/oseo/instance.00295839
Kotler, P., & Keller, K. L. (2016). Marketing Management. Pearson. https://books.google.co.id/books?id=UbfwtwEACAAJ
Lamis, S. F., Handayani, P. W., & Fitriani, W. R. (2022). Impulse buying during flash sales in the online marketplace. Cogent Business and Management, 9(1). https://doi.org/10.1080/23311975.2022.2068402
Manalu, H., Ramly, F., Djodding, I. M., Kusuma, P. P., Guampe, F. A., Farida, E., Triadinda, D., Sritutur, F. F., Hidayaty, D. E., Sopingi, I., Santoso, A., Azalia, A. N. F., Dani, R., Norman, E., Syahriani, E., Widayanti, R., Alfifto, Sofyana, N. N., Arina, F., & Sari, D. D. (2021). Metode Penelitian Ekonomi. In Sarwandi (Ed.), Paper Knowledge . Toward a Media History of Documents. PT. Mifandi Mandiri Digital.
Novyantari, N. P. W., Imbayani, I. G. A., & Prayoga, I. M. S. (2024). Pengaruh Hedonic Shopping Motivation , Shopping Lifestyle Dan Self Control Terhadap Impulse Buying Pada Pengguna E-Commerce Tokopedia. 13(1), 83–88.
Prayoga, I. M. S. (2021). PENGARUH STORE ATMOSPHERE, PROMOTION, DAN MERCHANDISINGTERHADAP IMPULSE BUYINGPADA PELANGGAN CLANDY’S CABANG. 11(1), 87–95.
Sanny, L., Chandra, G. R., Chelles, K., Santoso, L. A., Program, M., & Author, C. (2023). THE IMPULSE BUYING OF GEN Z WHEN USING E-WALLET IN INDONESIA. 5(1), 88–100.
Schiffman, L. G., Wisenblit, J., & Kumar, S. R. (2021). Consumer Behavior (12th Edition) | By Pearson (12th ed.). Pearson Education.
Sihombing, J., Triadinda, D., & Tuhagana, A. (2022). The Effect of Promotion and Hedonic Shopping On Impulse Buying On Spotify Applications. Neo Journal of Economy and Social Humanities, 1(3), 194–204. https://doi.org/10.56403/nejesh.v1i3.47
Sudarsono, H. (2020). Manajemen Pemasaran. CV. PUSTAKA ABADI. https://books.google.co.id/books?hl=id&lr=&id=Z-fWDwAAQBAJ&oi=fnd&pg=PR5&dq=manajemen+pemasaran&ots=4PO3fh3ehY&sig=aVp9YKF1tmnyajM9m5h0gY64vUk&redir_esc=y#v=onepage&q=manajemen pemasaran&f=false
Sutrisno, G. T., Santoso, L. S., & Tandjung, C. N. (2022). Scarcity Promotions Effect on Online Impulse Purchasing. Jurnal Ilmiah Psikologi Mind Set, 13(1), 1–11.
Tang, K. L., Tan, P. M., & Tham, Y. J. A. (2022). Impulse Buying in Live Stream Based on the Stimulus-Organism-Response Framework. Jurnal Pengurusan, 66, 67–79. https://doi.org/10.17576/pengurusan-2022-66-06
Wu, Y., Xin, L., Li, D., Yu, J., & Guo, J. (2021). How does scarcity promotion lead to impulse purchase in the online market? A field experiment. Information and Management, 58(1). https://doi.org/10.1016/j.im.2020.103283
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Author

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Jurnal Lentera Bisnis disebarluaskan di bawah Lisensi Creative Commons Atribusi-BerbagiSerupa 4.0 Internasional.
Berdasarkan ciptaan pada https://plj.ac.id/ojs/index.php/jrlab