PERAN POSITIVE EMOTION DALAM MEMEDIASI PENGARUH SALES PROMOTION TERHADAP IMPULSE BUYING KONSUMEN SILVERQUEEN
DOI:
https://doi.org/10.34127/jrlab.v14i3.1734Keywords:
Sales Promotion, Positive Emotion, Impulse BuyingAbstract
This research endeavors to explore the role of positive feelings as an intermediary connection between promotional offers and the spontaneous purchasing behaviors of Silverqueen customers. The selection of participants was based on specific criteria, focusing on adult men and women residing in Cimahi City to gather sample data. The participants were adults above 18 years with a history of unplanned purchases. The survey included a total of 90 participants. A questionnaire using the Likert scale was distributed via Google Forms, followed by simple, multiple, and Sobel regression statistical analyses. The research results indicated that promotional offers have a notable and favorable influence on creating positive emotional responses. Also, promotional offers have a considerable and favorable influence on consumers' tendency to make spontaneous purchases. It was verified that positive feelings significantly and positively influence spontaneous buying decisions. Furthermore, positive feelings effectively bridge the gap between promotional strategies and the encouragement of spontaneous purchases. The results are anticipated to enrich future investigations and provide insights to related business sectors aiming to boost consumers' inclination to make impulse purchases.
References
Adzqia, D., & Adialita, T. (2024). Pengaruh Sales Promotion Terhadap Impulse Buying Melalui Positive Emotion Pengguna E-Commerce Shopee. Equilibrium : Jurnal Ilmiah Ekonomi, Manajemen Dan Akuntansi, 13(1), 76. https://doi.org/10.35906/equili.v13i1.1880
Agung Wulan Kumala, A., & Made Wardana, I. (2021). The Role of Positive Emotion in Mediating the Effect of Sales Promotion towards Impulse Buying. American Journal of Humanities and Social Sciences Research, 5, 176–181. www.ajhssr.com
Averina, R. Y., & Widagda, I. G. N. J. A. (2021). POSITIVE EMOTION MEMEDIASI SALES PROMOTION DAN STORE ENVIRONMENT TERHADAP IMPULSE BUYING. E-Jurnal Manajemen, 27(2), 635–637.
Bps-statistics. (2024). Statistik Kakao Indonesia Volume 8, 2024. 8.
bsip.pertanian. (2025). berita masa depan kakao indonesia produktivitas kualitas dan daya saing. https://perkebunan.bsip.pertanian.go.id/berita/masa-depan-kakao-indonesia-produktivitas-kualitas-dan-daya-saing
Dhameria, V., & Abstraksi, S. (2014). ANALISIS PENGARUH KEUNIKAN DESAIN KEMASAN PRODUK, KONDUSIVITAS STORE ENVIRONMENT, KUALITAS DISPLAY PRODUK TERHADAP KEPUTUSAN PEMBELIAN IMPULSIF (Studi pada Pasaraya Sri Ratu Pemuda Semarang). Jurnal Sains Pemasaran Indonesia, XIII(1), 1–44.
Kotler, P., & Armstrong, G. (2016). Price is a sum of money spent on a product or service, or a certain amount of value.
Kotler, P., & Keller, K. L. (2016). Marketing management (15th global ed.). England: Pearson, 803–829.
Kurohman, F. D., & Riva’i, A. R. (2022). Pengaruh Motivasi Hedonis dan Gaya Hidup Berbelanja Terhadap Perilaku Pembelian Impulsif pada Marketplace Shopee. SEIKO : Journal of Management & Business, 5(1), 2022–2465. https://doi.org/10.37531/sejaman.v5i1.1426
Marcelino, R., & Sukawati, T. G. R. (2023). The Role of Positive Emotion in Mediateing Sales Promotion towards Impluse Buying In E-Commerce Shopee (Study on Shopee Consumers in Denpasar City). International Journal of Multidisciplinary Research and Analysis, 06(06), 2629–2640. https://doi.org/10.47191/ijmra/v6-i6-63
Naentiana, P. V., & Setiawan, P. Y. (2014). Peran Positive Emotion Dalam Memediasi Pengaruh Hedonic Shopping Value Terhadap Impulse Buying (Studi Kasus: Mall Bali Galeria). E-Journal Management, 3(8), 2314–2332. https://media.neliti.com/media/publications/252720-peran-positive-emotion-dalam-memediasi-p-634001b6.pdf
Noerviana, V., & Widyastuti. (2023). Pengaruh Hedonic Shopping Value dan Sales Promotion Terhadap Impulse Buying Dengan Emosi Positif Sebagai Variabel Mediasi. Jurnal Ilmiah Wahana Pendidikan, 9(19), 796–808.
Oskar, D. P., Mariana, R., & Wahyuni, R. (2024). Emosi Positif Sebagai Mediator Antara Shopping Lifestyle dan Impulse Buying. Psyche 165 Journal, 17(3), 201–206. https://doi.org/10.35134/jpsy165.v17i3.400
Peng, J., Yang, X., Fu, S., & Huan, T.-C. (T. C. ). (2022). Exploring the influence of tourists’ happiness on revisit intention in the context of Traditional Chinese Medicine cultural tourism. Tourism Management, 94, 104647. https://doi.org/10.1016/j.tourman.2022.104647.
Peter, J. P., & Olson, J. C. (2014). Consumer behavior & Marketing Strategy : perilaku konsumen dan strategi pemasaran (E. Ke-9 (Ed.). Erlangga.
Philip Kotler & Kevin Lane Keller. (2016). Marketing Management, 15th edition. In Pearson.
Putri Pratiwi Srilestari, & Rudy Santoso. (2024). Pengaruh Penggunaan Paylater, Gaya Hidup Hedonis Dan Promosi Penjualan Terhadap Pembelian Impulsif Konsumen Online Shopee Pada Mahasiswa Universitas 17 Agustus 1945 Surabaya. Neraca Manajemen, Ekonomi, 4(7), 145–159.
Putu, N., & Mahadewi, T. (2019). DOI : https://doi.org/10.24843/EJMUNUD.2019.v08.i09.p15 ISSN : 2302-8912 PERAN POSITIVE EMOTION DALAM MEMEDIASI PENGARUH PRODUCT KNOWLEDGE TERHADAP IMPULSE BUYING Fakultas Ekonomi dan Bisnis Universitas Udayana ( Unud ), Bali , Indonesia ABSTRAK Dewasa in. 8(9), 5652–5671.
Sahar Fauziyyah. (2022). Pengaruh Sales Promotion dan Advertising terhadap Impulse Buying. Jurnal Wacana Ekonomi, 2(1), 12–24.
Sekaran & Bougie. (2017). Metode penelitian untuk bisnis (Roger Bougie (ed.)). Salemba Empat.
Terra, M. (2024). Chocolate: Food for Mood. September, 205–213. https://doi.org/10.1007/978-981-97-2681-3_9
Terralogiq. (2023). Impulse goods merupakan barang yang dibeli tanpa perencanaan terlebih dahulu ataupun usaha-usaha untuk mencarinya. https://terralogiq.com/apa-itu-consumer-goods/:~:text=Impulse goods merupakan barang yang,goods adalah permen dan coklat.
Wahyuni, R. S., & Setyawati, H. A. (2020). Pengaruh Sales Promotion, Hedonic Shopping Motivation dan Shopping Lifestyle Terhadap Impulse Buying Pada E-Commerce Shopee. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis Dan Akuntansi (JIMMBA), 2(2), 144–154. https://doi.org/10.32639/jimmba.v2i2.457
Zhia Aulia Nazafi & Sugiyanto. (2023). PENGARUH KUALITAS PRODUK, HARGA, DAN CITRA MEREK TERHADAP PREFERENSI PEMBELIAN COKELAT SILVERQUEEN SEBAGAI PRODUK LOKAL BUATAN INDONESIA. 3(2), 1316–1320.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Author

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Jurnal Lentera Bisnis disebarluaskan di bawah Lisensi Creative Commons Atribusi-BerbagiSerupa 4.0 Internasional.
Berdasarkan ciptaan pada https://plj.ac.id/ojs/index.php/jrlab