PENGARUH KARAKTERISTIK PEKERJAAN TERHADAP KINERJA KARYAWAN GENERASI Z DI BEKASI

Authors

  • Kristina Innes Putri Santosa Universitas Esa Unggul
  • Safuan Safuan Universitas Esa Unggul

DOI:

https://doi.org/10.34127/jrlab.v14i3.1767

Keywords:

Job Characteristics, Generation Z, Psychological Ownership, Feedback, Employee Performance

Abstract

Generation Z is known to have different work expectations, demanding meaning, clear feedback, and autonomy. This study aims to analyze the influence of job characteristics on the performance of Generation Z employees in Bekasi through job-based psychological ownership. This study uses a quantitative approach with purposive sampling techniques on 187 respondents working in the manufacturing sector. Data were collected through questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that variations in skills, task identity, task significance, and feedback have a positive and significant impact on psychological ownership. However, autonomy does not show a significant influence. Feedback has a negative influence on psychological ownership, indicating that the way feedback is communicated does not support a sense of commitment to work. Furthermore, psychological ownership was found to have a positive influence on employee performance. These findings have important implications for management in designing more varied and meaningful jobs, as well as improving the quality of feedback provided to employees. This study contributes to understanding how job characteristics can shape psychological ownership and enhance the performance of young employees.

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Published

2025-09-08

Issue

Vol. 14 No. 3 (2025): JURNAL LENTERA BISNIS, SEPTEMBER 2025

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JURNAL LENTERA BISNIS

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