PERSEPSI KONSUMEN TERHADAP INTEGRATED CULINARY EXPERIENCE: ANALISIS PREFERENSI, MOTIVASI, DAN PERILAKU DI SEKTOR FOOD & BEVERAGE

Authors

  • Dita Damayanti Universitas Prasetiya Mulya
  • Freddy Tjahyadi Universitas Prasetiya Mulya
  • Rara Inten Sumawinata Universitas Prasetiya Mulya
  • Ruswan Syarif T. P Universitas Prasetiya Mulya
  • Parhimpunan Simatupang Universitas Prasetiya Mulya

DOI:

https://doi.org/10.34127/jrlab.v15i1.1999

Keywords:

Consumer Perception, Integrated Culinary Experience, Consumer Motivation, Premium Attributes, Experiential Value

Abstract

This study aims to examine a conceptual model explaining consumer perceptions of Integrated Culinary Experience (ICE) by analyzing the effects of motivational drivers, perceived premium attributes, and experiential value. The main research problem lies in the absence of an integrated model that explains how consumption motivation, premium attributes, and experiential value interact in shaping ICE perceptions within the premium ready-to-eat food sector. This research employs a quantitative explanatory approach. Data were collected through a survey using a Likert-scale questionnaire administered to 169 respondents in the Greater Jakarta area (Jabodetabek). Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS software. Hypothesis testing was based on path coefficients, t-statistics, and p-values obtained from bootstrapping procedures. The results indicate that consumer motivation has a positive and significant effect on ICE perception. Perceived premium attributes do not show a significant direct effect, while experiential value emerges as the strongest and most dominant factor influencing ICE perception. The findings suggest that urban consumers prioritize meaningful and immersive experiences, positioning premium attributes as hygiene factors. Practical implications highlight the importance of storytelling, presentation rituals, multisensory elements, and emotional and social experiences in premium F&B practices.

References

Arslanagić, M., Peštek, A., & Kadić-Maglajlić, S. (2014). Perceptions of Healthy Food Packaging Information: Do Men and Women Perceive Differently? Procedia - Social and Behavioral Sciences, 109, 78–82. https://doi.org/10.1016/j.sbspro.2013.12.423

Aviles, M. V., Naef, E. F., Abalos, R. A., Lound, L. H., Olivera, D. F., & García-Segovia, P. (2020). Effect of familiarity of ready-to-eat animal-based meals on consumers’ perception and consumption motivation. International Journal of Gastronomy and Food Science, 21, 100225. https://doi.org/10.1016/j.ijgfs.2020.100225

Batat, W., Peter, P. C., Moscato, E. M., Castro, I. A., Chan, S., Chugani, S., & Muldrow, A. (2019). The experiential pleasure of food: A savoring journey to food well-being. Journal of Business Research, 100, 392–399. https://doi.org/10.1016/j.jbusres.2018.12.024

Chin, W., & Marcoulides, G. (1998). The Partial Least Squares Approach to Structural Equation Modeling. Modern Methods for Business Research, 8.

Chronis, A., & Hampton, R. D. (2008). Consuming the authentic Gettysburg: How a tourist landscape becomes an authentic experience. Journal of Consumer Behaviour, 7(2), 111–126. https://doi.org/10.1002/cb.241

Cornil, Y., & Chandon, P. (2016). Pleasure as a Substitute for Size: How Multisensory Imagery Can Make People Happier with Smaller Food Portions. Journal of Marketing Research, 53(5), 847–864. https://doi.org/10.1509/jmr.14.0299

Credence Research. (2024). Indonesia Food & Beverages Market by Product (Beverage - Alcoholic Beverages, Non-Alcoholic Beverages; Food-Bakery and Confectionery, Frozen Food, Dairy Products, Breakfast Cereals. Meat, Poultry, and Seafood); By Distribution Channel (Supermarkets/Hypermarkets, Convenience Stores, Online) - Growth, Share, Opportunities & Competitive Analysis, 2024-2032.

Farrell, A. M. (2010). Insufficient discriminant validity: A comment on Bove, Pervan, Beatty, and Shiu (2009). Journal of Business Research, 63(3), 324–327. https://doi.org/10.1016/j.jbusres.2009.05.003

Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39. https://doi.org/10.2307/3151312

Garg, N., Wansink, B., & Inman, J. J. (2007). The Influence of Incidental Affect on Consumers’ Food Intake. Journal of Marketing, 71(1), 194–206. https://doi.org/10.1509/jmkg.71.1.194

Gilmore, J. H., & Pine, J. (1998). Welcome to the experience economy. Harvard Business Review, 76 4, 97–105. https://api.semanticscholar.org/CorpusID:32029736

Janjić, L., Vujović, S., Zdravković, I., & Ilić, D. (2023). THE IMPACT OF FOOD VISUAL AESTHETICS ON CONSUMER PERCEPTION OF A HEALTHY AND TASTY MEAL IN THE HOSPITALITY AND TOURISM INDUSTRY. Ekonomika Poljoprivrede, 70(3), 689–710. https://doi.org/10.59267/ekoPolj2303689J

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2019). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM).

Kaya, S., & Gezmisoglu Sen, D. (2025). Investigation of consumers’ online food ordering behavior with technology acceptance model. Food and Humanity, 5, 100739. https://doi.org/10.1016/j.foohum.2025.100739

Kim, S., Lee, S. K., Lee, D., Jeong, J., & Moon, J. (2019). The effect of agritourism experience on consumers’ future food purchase patterns. Tourism Management, 70, 144–152. https://doi.org/10.1016/j.tourman.2018.08.003

Le, T. T., Phan, H. N., Vo, H. T. U., Bui, L. K. L., & Tran, H. T. (2025). How brand experience and perceived value drive word-of-mouth and repurchase intention in F&B industry. British Food Journal, 127(7), 2399–2416. https://doi.org/10.1108/BFJ-10-2024-1091

Leyva-Hernández, S. N., Terán-Bustamante, A., & Martínez-Velasco, A. (2023). COVID-19, social identity, and socially responsible food consumption between generations. Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.1080097

Ljubičić, M., Matek Sarić, M., Klarin, I., Rumbak, I., Colić Barić, I., Ranilović, J., Dželalija, B., Sarić, A., Nakić, D., Djekic, I., Korzeniowska, M., Bartkiene, E., Papageorgiou, M., Tarcea, M., Černelič-Bizjak, M., Klava, D., Szűcs, V., Vittadini, E., Bolhuis, D., & Guiné, R. P. F. (2023). Emotions and Food Consumption: Emotional Eating Behavior in a European Population. Foods, 12(4), 872. https://doi.org/10.3390/foods12040872

Marovelli, B. (2019). Cooking and eating together in London: Food sharing initiatives as collective spaces of encounter. Geoforum, 99, 190–201. https://doi.org/10.1016/j.geoforum.2018.09.006

Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50(4), 370–396. https://doi.org/10.1037/h0054346

Philip Kotler, & Kevin lane Keller. (2016). Marketing Management (15tth Edition).

Poti, J. M., Braga, B., & Qin, B. (2017). Ultra-processed Food Intake and Obesity: What Really Matters for Health—Processing or Nutrient Content? Current Obesity Reports, 6(4), 420–431. https://doi.org/10.1007/s13679-017-0285-4

Sari, D. K., Albatati, B. K., Games, D., Syafrida, M. F., Andrianirina, L. N., Suziana, S., & Yanti, Y. (2025). From food authenticity to post-experience behavior: young tourist’s choices of ethnic restaurants. Consumer Behavior in Tourism and Hospitality, 20(3), 430–444. https://doi.org/10.1108/CBTH-01-2024-0023

Schiffman, L. G., Kanuk, L. L., & Kumar, S. R. (2010). Consumer Behavior (10th ed.). . New Delhi: Pearson Prentice Hall.

Schmitt, B. (1999). Experiential Marketing. Journal of Marketing Management, 15(1–3), 53–67. https://doi.org/10.1362/026725799784870496

Suci, A., Maryanti, S., Hardi, H., & Sudiar, N. (2022). Willingness to pay for traditional ready-to-eat food packaging: examining the interplay between shape, font and slogan. Asia Pacific Journal of Marketing and Logistics, 34(8), 1614–1633. https://doi.org/10.1108/APJML-04-2021-0233

TechSciResearch. (2025). Indonesia Ready-To-Eat Food Market By Product Type (Ready-To-Heat and Ready-To-Cook), By End User (Residential, Food Service, and Distributor), By Sales Channel (Supermarkets/Hypermarkets, Convenience Stores, Departmental Stores, Online, and Others (Distributor Sales, Direct Sales, etc.)), By Region, Competition, Forecast & Opportunities, 2020-2030F.

Voorhees, C. M., Brady, M. K., Calantone, R., & Ramirez, E. (2016). Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies. Journal of the Academy of Marketing Science, 44(1), 119–134. https://doi.org/10.1007/s11747-015-0455-4

Yang, C.-C., Chen, Y.-S., & Chen, J. (2022). The Impact of the COVID-19 Pandemic on Food Consumption Behavior: Based on the Perspective of Accounting Data of Chinese Food Enterprises and Economic Theory. Nutrients, 14(6), 1206. https://doi.org/10.3390/nu14061206

Zellner, D. A., Lankford, M., Ambrose, L., & Locher, P. (2010). Art on the plate: Effect of balance and color on attractiveness of, willingness to try and liking for food. Food Quality and Preference, 21(5), 575–578. https://doi.org/10.1016/J.FOODQUAL.2010.02.007

Downloads

Published

2026-01-20