EKSPLORASI EFEKTIVITAS E-TRAINING TERHADAP PENINGKATAN ORGANIZATIONAL PERFORMANCE PT JAKARTA INTERNATIONAL HOTELS DEVELOPMENT (JIHD)
DOI:
https://doi.org/10.34127/jrlab.v12i1.710Abstract
Pandemi COVID-19 membawa dampak pada semua sendi kehidupan, salah satu yang terdampak parah adalah sektor perekonomian dan industri. Demi menjaga produktifitas ditengah pandemi COVID-19 dan bertahan memenangkan karena persaingan yang ketat ditengah ketidaktentuan, perusahaan tertantang untuk mencapai kinerja optimal.Penelitian ini bertujuan untuk menganalisis Efektifitas E-Training terhadap Organizational Performance yang ditinjau juga melalui Employee Motivation dan Employee Job Satisfation. Penelitian ini menggunakan metode kuantitatif dengan menggunakan Structural Equation Modelling (SEM) dengan jumlah responden sebesar 284 karyawan PT Jakarta International Hotels & Development.Hasil penelitian ini menunjukan bahwa e-training merupakan faktor yang terbukti dapat meningkatkan job satisfaction dan employee motivation. Penggunaan e-training dalam proses pengembangan karyawan perlu untuk terus dilakukan. Hasil penelitian ini juga memberikan informasi data yang dapat dianalisis oleh perusahaan untuk mencari tahu hal-hal yang merupakan kebutuhan dan keinginan dari karyawan dan berupaya memenuhi kebutuhan karyawan, seperti gaji yang layak, bonus sesuai kinerja dan juga dukungan lainnya sehingga kepuasan dari karyawan akan terus meningkat. Motivasi karyawan juga merupakan faktor penting yang perlu ditingkatkan karena terbukti bahwa motivasi merupakan faktor yang dapat meningkatkan kinerja karyawan. Perusahaan perlu untuk terus meningkatkan motivasi karyawan dengan cara memberikan dukungan yang baik dan juga terus menciptakan kepuasan kerja yang lebih baik.
Kata kunci: E-training, employee motivation, employee satisfaction, organizational performance, Structural Equation Modelling (SEM)
References
Amara, N. B., & Atia, L. (2016). E-Training And Its Role In Human Resources Development. Global Journal of Human Resource Management, 4(1), 1-12.
Al-Madi,F.N.,Assal,H.,Shrafat,A.,Zeglat,D.(2017). The Impact of Employee Motivation on Organizational Commitment. European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)Vol.9, No.15, 2017.
Azlini, Hassan, Junainor Hassan & Tan Ai Yen (2020). E-training and Developmnet, Motivation amd Employee Performance Among Academicians : Case Study of Academicians in UniMAP. Journal of Physics : Conference Series. JICETS 2019.
Bagram, Mohammad Majdi Mahmood & Mohsin Altaf. (2009). Effectiveness of E-learning and its Impact on Performance of Employees. Interdisiplinary Journal of Contemporary Research in Business, Vol.1., No.1, p136-148, May 2009
Bashayreh.,Khaled,A.M.(2009). Organizational Culture and Job Satisfaction : A Case of Academic Staffs at Universiti Utara Malaysia (UMM). Master Thesis, Universiti Utara Malaysia.
Bayuni, E. (2020, March 17). COVID-19 lockdown? It’s not the economy. It’s people’s health and lives! The Jakarta Post. Retrieved from https://www.thejakartapost.com/ academia/2020/03/17/covid-19-lockdown-its-not-the- economy-stupid-its-peoples-health-and-lives.html
Chen, E. T. (2008) “Successful E-learning in corporations”. Communications of the IIMA, 8(2), 45-II.
Dobre, Ovidiu-Iliuta. (2013). Employee Motivation and Organizational Performance. Review of Applied Socio- Economic Research. Volume 5, Issue 1/ 2013, pp. 53
Fachriansyah, R. (2020, March 15). Work-from-home policy in effect at major Jakarta companies over virus concerns. The Jakarta Post. Retrieved from https://www.thejakartapost.com/ news/2020/03/15/work-from-home-policy-in-effect-at-major- jakarta-companies-over-virus-concerns.html
Ellis, Prince F., & Kevin D. Kuznia. (2014). Corporate Elearning Impact on Employees. Global Journal of Business Research. Vol.8, No.4, 2014.
Hila, A. A. A., Alhelou, E. M. S., Shobaki, M. M. A., & Naser, S. S. A. (2017). The Impact of Applying the Dimensions of IT Governance in Improving e-training -Case Study of the Ministry of Telecommunications and Information Technology in Gaza Governorates. International Journal of Engineering and Information Systems, 1(8). [Indonesian]
Kalogiannidis, Stavros. (2021). Impact Of Employee Motivation On Organizational Performace. A Scoping Review Paper For Public Sector. The Strategic Journal of Business & Change Management. Vol. 8, Iss. 3. September 22, 2021. pp 984 – 996.
Kamal, K. B., Aghbari, M. A., & Atteia, M. (2016). E-Training & Employees ’ Performance a Practical Study on the Ministry of Education in the Kingdom of Bahrain. Journal of Resources Development and Management, 18, 1-8.
Kamal, Bou Kamal., Mohamed Al Aghbari & Mohamed Atteia (2016). E-Training & Employees’ Performance a Practical Study on The Ministry of Education in The Kingdom of Bahrain. Journal of Resources Development and Management Vol.18, 2016.
Jackson,John H.,Robert L., Human Resources Management 10th Edition. Ohio : Thomson Learning 2003.
Moerdiyanto,. Tingkat Pendidikan Manajer dan Kinerja Perusahaan Go-public hambatan atau peluang. 2010, FISE Universitas Negeri Yogyakarta.
Nguyen, H. N., Le, Q. H., Tran, Q. B., Tran, T. H. M., Nguyen, T. H. Y., & Nguyen, T. T. Q. (2020). The Impact of Organizational Commitment on Employee Motivation : A Study in Vietnamese Enterprises. Journal of Asian Finance, Economics and Business, 7(6), 439-447. https://doi.org/10.13106/jafeb.2020.vol7.no6.439
Ophata, H.H.D.N.P (2009), Human Resources Management. Colombo Publication
Ouedraogo,A.,Leclerc,A.(2013). Job Satisfaction and Organizational Performance: Evidence from Canadian Credit Union. Journal of Organizational Culture, Communications and Conflict 17(1):35-50
Ozkeser, Banu. (2019). Impact of training on employee motivation in human resources management. 3rd World Conference on Technology, Innovation and Entrepreneurship (WOCTINE).
Ramayah, T., Ahmad, N. H., & Hong, T. S. (2012). An Assessment of E-training Effectiveness in Multinational Companies in Malaysia. Journal of Educational Technology & Society, 15(2).
Rehman,S.,Mohamed,R.,Ayoup,H.(2019). The Mediating Role Of Organizational Capabilities Between Organizational Performance And Its Determinants. Journal of Global Entrepreneurship Research volume 9, Article number: 30 (2019)
Robbins, Stephen P.,Timothy A.Judge. (2008). Perilaku Perusahaan Organizational Behaviour. Jakarta : Salemba Empat.
Sageer,A.,Rafat,S.Agarwal,P.(2012).Identification of Variables Affecting Employee Satisfaction and Their Impact on the Organization. IOSR Journal of Business and Management (IOSR-JBM) ISSN: 2278-487X. Volume 5, Issue 1 (Sep-Oct. 2012), PP 32-39.
Downloads
Published
Issue
Section
License
Jurnal Lentera Bisnis disebarluaskan di bawah Lisensi Creative Commons Atribusi-BerbagiSerupa 4.0 Internasional.
Berdasarkan ciptaan pada https://plj.ac.id/ojs/index.php/jrlab
